At Get Your Tours (“we,” “our,” “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website www.getyourtours.co, WhatsApp booking services, email communications, and other related platforms.
By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
When you book a tour or contact us, we may collect the following types of information:
- Personal Information: Name, phone number, email address, pickup location, number of guests.
- Booking Information: Tour type, date & time, number of participants, preferences, and payment details (where applicable).
- Technical Information: IP address, browser type, device type, and browsing behavior on our website.
- Communication Data: WhatsApp messages, emails, or inquiries you send to us.
How We Use Your Information
We use your information for:
- Processing and confirming your bookings.
- Communicating important tour details (pickup times, confirmations, updates).
- Improving our website and customer experience.
- Sending promotional offers, special packages, and updates (only if you consent).
- Complying with legal, regulatory, and tax requirements.
Data Security
We take reasonable steps to protect your personal data:
- Encrypted SSL connections on our website.
- Secure third-party payment gateways.
- Restricted access to customer records.
However, no system is 100% secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your location, you may have the right to:
- Access and request a copy of your personal data.
- Correct or update inaccurate information.
- Request deletion of your data (“right to be forgotten”).
- Opt-out of marketing emails or WhatsApp promotions.
- Withdraw consent at any time.
To exercise these rights, contact us at: info@getyourtours.co
Third-Party Links
Our website may contain links to third-party sites (hotels, attractions, payment gateways). We are not responsible for their privacy practices. Please review their privacy policies separately.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from minors. Parents/guardians must handle bookings for children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📱 Phone/WhatsApp: +971 55 880 9366
📧 Email: info@getyourtours.co
🌐 Website: www.getyourtours.co
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